Communication is perhaps the most significant safety and profitability issue in aviation. Get the words right, your passengers and customers probably won’t notice anything – just how you want it. Get the words wrong, and disaster (and high financial penalties) can result.
We have over a decade of experience in aviation, including commercial, civil, and glider. We have extensive experience in the analysis of aviation communications, especially ICAO English language proficiency requirements, pilot / controller communication, and pilot / cabin crew communication.