You Say Tomato is proud to announce the publication of a major new piece of research, commissioned and funded by the UK Department for Transport and commissioned by the UK Civil Aviation Authority (CAA).
The work, Civil Aviation Publication (CAP) 1375: Data analysis findings and best practice recommendations, looks at language-related incidents reported to the CAA by UK-based airlines, pilots, and controllers which occurred in both UK airspace and outside of the UK.
Dr Barbara Clark conducted both qualitative and quantitative analyses on a bespoke-constructed corpus of Mandatory Occurrence Reports (MORs) submitted to the CAA, as well as several informal and semi-structured interviews with key stakeholders in international aviation.
CAP 1375 contains several best practice recommendations, including improvements for MOR reporting culture, pilot and controller language teaching and assessment, and international aviation language proficiency requirements, for both native and non-native English speakers.
A key finding of the research – which is ongoing – is the crucial role that native English speakers play in English-medium aviation communication with non-native English speakers.
Because native speakers are so familiar and fluent in their mother tongue, they have a wider vocabulary and tend to use more idioms and slang than non-native speakers. This often unexpected variety in register can create misunderstanding and confusion when non-native speakers do not understand what the native speakers are saying.
CAP 1375 can be downloaded here (link opens in new window).
Interested in how research like this can help your organisation?